Returns & Exchanges
At Braun Clocks & Watches, we are committed to your satisfaction and offer a 30-day return window for items in their original, unworn condition with all packaging included. If your timepiece or clock does not meet your expectations, our streamlined process ensures a quick and efficient resolution.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Item
Securely place the product in its original Braun presentation box and outer shipping carton, ensuring all protective films and tags are intact.
Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team verifies the condition of the return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing